GENERAL TERMS AND CONDITIONS
Simplicity Wins
Version 2.0 – Updated 2026
1. General
These General Terms and Conditions apply to all services, diagnostics, offers, and agreements provided by Simplicity Wins.
Simplicity Wins is registered with the Dutch Chamber of Commerce (KvK) under number [INSERT NUMBER], Arnhem, The Netherlands.
Any deviations from these terms are only valid if expressly agreed upon in writing.
2. Engagement Formats
Simplicity Wins provides advisory and diagnostic services, including but not limited to:
– Structural Scan (diagnostic outside view)
– Fast Dive (fixed-scope diagnostic)
– Deep Dive (tailored advisory engagement)
All services are advisory in nature.
Simplicity Wins does not take operational control, does not act as an employee, and does not assume management responsibility within the Client’s organisation.
3. Offers and Formation of Agreement
All offers and quotations issued by Simplicity Wins are valid for a period of 30 days, unless stated otherwise.
An agreement is formed when a quotation is accepted in writing, when a paid diagnostic is ordered, or when services commence with the Client’s consent.
4. Execution of Services
Simplicity Wins performs its services with due care, professional expertise, and best effort.
Services are based on information provided by the Client. The Client remains responsible for the accuracy and completeness of that information.
Simplicity Wins provides insights, analysis, and recommendations, but does not guarantee specific outcomes or results.
5. Fees and Payment
Fees are agreed per engagement format or quotation.
Invoices must be paid within 14 days, unless otherwise agreed in writing.
In the event of non-payment, Simplicity Wins reserves the right to suspend delivery of services or revoke access to delivered materials.
6. Termination
For ongoing or tailored engagements, either party may terminate the agreement with one month’s written notice.
For fixed-scope diagnostics that have already been delivered, termination does not release the Client from payment obligations.
7. Confidentiality
Both parties agree to treat all confidential information exchanged during the engagement as strictly confidential.
The Client may not share Simplicity Wins’ proprietary methods, frameworks, or diagnostic materials with third parties without prior written consent.
8. Intellectual Property
All intellectual property rights related to methods, frameworks, and materials developed by Simplicity Wins remain the property of Simplicity Wins.
The Client receives a non-exclusive, non-transferable right to use delivered materials for internal purposes only.
9. Use of Tools and AI
Simplicity Wins may use digital tools and AI-assisted analysis to support diagnostics and reporting.
Such tools are used solely to deliver the agreed services. Client data is not used for training purposes.
10. Liability
Simplicity Wins’ liability is limited to the fees paid for the relevant engagement in the six months preceding the event giving rise to liability.
Simplicity Wins is not liable for indirect or consequential damages, including lost profits or missed savings.
These limitations do not apply in cases of willful misconduct or gross negligence.
11. Data Protection
Personal data is processed in accordance with applicable data protection laws and the Simplicity Wins Privacy Policy.
The Privacy Policy forms an integral part of these Terms and Conditions.
12. Governing Law and Jurisdiction
These Terms and Conditions are governed by Dutch law.
Any disputes shall be submitted to the competent court in Arnhem, The Netherlands.
By engaging with Simplicity Wins, the Client acknowledges and agrees to these General Terms and Conditions.